New Users in Times of Crisis (and Revolution)

As part of our recent work investigating the Twitter Userbase, we have collected data on accounts registered around the 2011 triad of natural disasters; the Queensland Floods (January), Christchurch Earthquake (22 February) and Tokyo Earthquake & Tsunami (11 March). By looking at new accounts registered between 1 January 2011 and 30 April 2011, we are …

Researching Social Media in Times of Crisis

I’ve just returned home from the Social Media in Times of Crisis conference at the State Library of Queensland, which we organised together with our ARC Linkage partners at the Eidos Institute, and I’m pleased to report that it was a very stimulating and successful event – at one point, the associated hashtag #SMTC13 even …

Twitter and Crisis Communication from #qldfloods to #sandy

My recent trip to a number of European conferences and other research events also provided an opportunity to present some of our ongoing work on the use of social media in crisis communication – as our ARC Linkage project with the Queensland Department of Community Safety and the Eidos Institute begins in earnest, this will …

Twitter and Disaster Resilience: Lessons from #qldfloods and #eqnz

We’re doing quite a few presentations of our crisis communication research at the moment. A few days after our ANZDMC presentation, I flew down to Melbourne to run a workshop on social media and disaster resilience together with Chris Fisher from the Queensland state Department for Community Safety, as part of the Disaster Resilient Communities …

Earthquakes on Twitter: Analysing the Four Christchurch #eqnz Events

Continuing the catch-up with recent publications and presentations, I also wanted to share the paper which Jean Burgess and I presented at the Australia New Zealand Disaster and Emergency Management conference in Brisbane last week. The paper (slides and audio are below) constitutes our most comprehensive analysis to date of the use of Twitter in …

New ARC Linkage project: Social media in times of crisis

This morning the Australian Research Council announced the latest round of major grant funding, and I’m pleased to be able to report some very good news. Along with our CCI colleagues Kate Crawford and Terry Flew, Axel and I were awarded funding for a Linkage Project on the uses of social media for crisis communication, …

Twitter and Crises: #qldfloods, #eqnz, and #SJ

OK, it’s taken a little while, but we’ve now finally put all the presentations from our panel on social media and crisis communication at the Association of Internet Researchers conference in Seattle in October online. Three of the four have audio as well – my apologies to our last presenter, Anders Larsson, but the batteries …

Talking Crises in Perth

I was briefly in Perth on Friday, to present our research into the use of Twitter for crisis communication during recent natural disasters at the RightClick 2011 event organised by the Institute for Public Administration Australia. A stimulating day with some very interesting speakers – many thanks to the organisers for the invitation! Below are …

Emergency Management Conference

I’m pushing my luck by heading down to Melbourne again tomorrow – hopefully without being held up by ash clouds, pilot strikes, or any other unforeseen disruptions, this time. I’m there to speak at the Emergence Management Conference, to present (again) on our research into the use of Twitter in particular and social media more …

Mapping Online Publics: A Progress Report

Melbourne. I spoke today at the National Public Service Digital Media Officers’ Forum (now that’s a mouthful…) here in Melbourne, where I had been invited to present our Mapping Online Publics project – to a group of state- and federal-level public servants who are charged, in their various roles, with driving their diverse departments’ and …