New Users in Times of Crisis (and Revolution)

As part of our recent work investigating the Twitter Userbase, we have collected data on accounts registered around the 2011 triad of natural disasters; the Queensland Floods (January), Christchurch Earthquake (22 February) and Tokyo Earthquake & Tsunami (11 March). By looking at new accounts registered between 1 January 2011 and 30 April 2011, we are …

#spill: How Twitter Reacted to the Labor Leadership Challenge

It’s that time of the electoral cycle again where the Australian Labor Party changes leaders in response to its flagging opinion polling. As with the 2010 leadership spill, which we touched on here, there was a great deal of activity on Twitter last night: the #spill hashtag, in particular, served as one forum through which …

Researching Social Media in Times of Crisis

I’ve just returned home from the Social Media in Times of Crisis conference at the State Library of Queensland, which we organised together with our ARC Linkage partners at the Eidos Institute, and I’m pleased to report that it was a very stimulating and successful event – at one point, the associated hashtag #SMTC13 even …

Social Media in Times of Crisis 2013: Register Now!

Our research into the use of social media for crisis communication, which produced last year’s report on the use of Twitter during the 2011 Queensland floods and a variety of other outputs (on the Christchurch earthquakes, Hurricane Sandy, and other events), continues at pace, even if there haven’t been a great many updates about it …

Some quick thoughts on Tweets around the Brisbane Gunman

The Brisbane Gunman Last week saw a gunman on Queen Street Mall, in the Brisbane CBD. Whilst a small scale event on the international stage, it did provide an example of an incident impacting upon a small community, for a short period of time. Brisbane’s main shopping area, the Queen Street Mall, was shut down …

Recent media coverage: Twitter data ownership and the 2013 #qldfloods

I’m writing this from Cambridge (MA, USA; not UK), where I’m a few days into my stint as a Visiting Researcher at Microsoft Research New England. I’m thrilled to be able to spend some quality time with the Social Media group here, including long-time colleagues like Kate Crawford (who has worked with us on our …

Our Work Featured by the Australian Research Council

It’s not every day that your work gets an acknowledgment from the most important research funding and evaluation authority in the country – but today is one such day: our research into the use of Twitter in the 2011 south east Queensland floods has been highlighted in the 2011/12 Annual Report of the Australian Research …

Twitter and Crisis Communication from #qldfloods to #sandy

My recent trip to a number of European conferences and other research events also provided an opportunity to present some of our ongoing work on the use of social media in crisis communication – as our ARC Linkage project with the Queensland Department of Community Safety and the Eidos Institute begins in earnest, this will …

Around the World in 28 Days (and 14 Papers)

It’s that time of the year again, when I set off for the usual end-of-year round of conferences – and this year has turned out to be an especially busy one. As I write this, Jean and I are already in Toronto for the inaugural workshop of a Canadian-funded, multi-partner research project on Social Media …

Call for Applicants: PhD Researcher on Crisis Communication Linkage Project

Regular visitors to this site will be well familiar with our research into the use of social media in crisis communication – especially in the context of the 2011 Queensland floods and Christchurch earthquakes. We’re now about to commence a further major research project in this area, working in collaboration with the Queensland Department of …