Crisis Publications Twitter — Snurb, 21 June 2011

I spoke today at the National Public Service Digital Media Officers’ Forum (now that’s a mouthful…) here in Melbourne, where I had been invited to present our Mapping Online Publics project – to a group of state- and federal-level public servants who are charged, in their various roles, with driving their diverse departments’ and organisations’ social media and Government 2.0 strategies.

A good opportunity to have some very interesting discussions and make some great new connections (as well as renew a few old ones) – and my talk ended up being something of a progress update on our work in the project to date, with a particular focus, of course, on the Twitter research we’ve been doing, and using the Queensland floods experience as a concrete example (since @QPSMedia’s performance during the floods is also a major success story for the Queensland Police Service as a public service). Not so good: the fact that I ended up having to stay on in Melbourne overnight, due to the ash cloud crisis – hope I can get back to Brisbane soon…

Below are the slides of my talk, with audio attached – hope it was useful!

About the Author

Dr Axel Bruns leads the QUT Social Media Research Group. He is an ARC Future Fellow and Professor in the Creative Industries Faculty at Queensland University of Technology in Brisbane, Australia. Bruns is the author of Blogs, Wikipedia, Second Life and Beyond: From Production to Produsage (2008) and Gatewatching: Collaborative Online News Production (2005), and a co-editor of Twitter and Society, A Companion to New Media Dynamics and Uses of Blogs (2006). He is a Chief Investigator in the ARC Centre of Excellence for Creative Industries and Innovation. His research Website is at, and he tweets as @snurb_dot_info.

Related Articles


(1) Reader Comment